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Until when can I cancel free of charge?

You can cancel all types of reservations, including non-refundable, early-birds and reservations via third channels (different conditions may apply) until 12.00 (12 pm) on the day of arrival. For group reservations (from 10 rooms) different cancellation conditions apply.

What time is meant by '12 hours on the day of arrival '?

Check-in is possible from 15:00 on the day of arrival. In addition, you can cancel your reservation free of charge until 12:00 (12 pm) on the day of arrival.

What is a non-refundable reservation?

This is a reservation which you must pay online immediately during booking and which can then no longer be canceled or changed.

Why should I choose the non-refundable rate?

Because you waive flexible cancellation and the reservation directly online, we give you a discount. The non-refundable rate is therefore always the most advantageous rate available including breakfast.